Would you please take a minute to make sure your profile information (such as your height, weight) and time zone settings are correct in your Garmin Connect account and matching what you have entered for your MyFitnessPal profile?
Please Note: Once you connect the programs, only future information will post. Past information (from before re/linking) will not transfer over.
If you are not seeing the appropriate data syncing between the accounts, please check (in both programs) to confirm the accounts have been successfully linked. When you are logged into our website at MyFitnessPal.com, you can open the Apps tab where you will see your connected apps listed on the right-hand side.
Through Garmin, we'd suggest going to connect.garmin.com in order to first check that the data from your Garmin app is making it to their website. If you do not see your Garmin app information on Garmin's website then your problem would be on Garmin's end. They can be reached at http://connect.garmin.com/en-US/help
If you are seeing that Garmin or MyFitnessPal are showing as linked to each other through only one of the programs (and not both) the connection will not work and we'd suggest going to connect.garmin.com in order to try relinking with Garmin again. This can be found in the Calories IN/OUT section of their website.
Connected but no Data
If you've verified that you are connected through both MyFitnessPal and Garmin but you are not seeing your data transfer between both programs, we would recommend disconnecting and relinking the two accounts.
- Please navigate to MyFitnessPal.com and disconnect Garmin from there first.
- Next, visit Garmin's website (under Calories In/Out) in order to unlink MyFitnessPal from Garmin's website - If you see you are still connected to an MFP account after unlinking please try disconnecting once more
- Once both websites are showing as disconnected, you'll want to navigate back to Garmin's website (under Calories In/Out) in order to relink the two.
-Please Note: If you are connecting to Garmin using Safari on iOS, you will need to Disable Block Pop- ups under your Settings in order to allow the MyFitnessPal authorization window to show. To do this, please to go the Settings app on your device, and then scroll down to Safari, and then you'll see the Block Pop-ups option towards the bottom. Once this is disabled you'll then be able to allow the MyFitnessPal authorization window after tapping on the Connect option-
- Once relinked, please go to the steps section of our MyFitnessPal App or the steps section of our website in order to set Garmin as your step tracker again.