If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below and your entries are showing on the website, please try uninstalling and reinstalling first, as this often resolves unexpected issues. If that doesn't resolve things, please send us an email about the issue so we can address it.
We will update this article as fixes for the issues listed here are released:
Issue: Cannot Scroll Past C Range When Changing Timezones
Issue: Users receive an "Account not found" error when trying to log in via Facebook
- You can still use your email/username and password to log in. If you need to set or reset your password, you can do so here
Issue: Carb totals not showing correctly under saved Meals and the Nutrition section, depending on where the food was created
Issue: Tapping Next/Enter on the keyboard when logging in closes the keyboard, rather than going to the next screen
Issue: “Most Recent” sorting option is inconsistent for exercise
Issue: Receive an error when trying to save or edit a recipe
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Fixed in 26.26.0: Logging a new weight will reset your previously set Starting Weight to your earliest logged weight.
Fixed in 26.17.0: Selecting "Current Time" to automatically set the timestamp sets an incorrect time (you can still manually set it to the current time)
Fixed in 26.17.0: Selecting "No Time" hides the Timestamps and blocks subsequent edits