If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below, uninstalling and reinstalling first, as this often resolves unexpected issues. If that doesn't resolve things, please send us an email about the issue so we can address it.
We will update this article each time we release a fix for any issue described here
Bug: Users receive "Unable to Load" message when accessing MFP widget
Bug: Newly created or edited Foods/Meals are not syncing correctly to other devices
Bug: Diary search isn't finding older recipes, even though they are shown in the recipes list
Bug: When adding food, the search results aren't showing the most relevant results first
Bug: Users are receiving reminders for meals and weights that have already been logged
Bug: Stuck in loop when trying to find Facebook Friends
Bug: Localization ads consent page keeps appearing when logging into the app
Bug: Crashes when adding inviting multiple friends at once using email addresses
Bug: Print option not working for Recipes in the Blog
Bug: Some users are unable to join the current challenge
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Fixed: Notification Inbox not updating with new notifications
Fixed: Welcome Back screens keep appearing for users
Fixed: Error when trying to import a recipe
Fixed: Unable to access Weekly Digest. Receive "Page Not Found: Sorry, but we're unable to open the Weekly Digest you requested" error.
Fixed: Newly created Exercise is not displayed in the My Exercises list
Fixed: Sync to HealthKit is inconsistent
- A fix was released in App Version 20.6. Please make sure your app is up to date if you are seeing this issue.
Fixed: Unable to log recipes from the Blog using the Log It button
Fixed: Quick adding calories to Yesterday's diary gets applied to Today instead
Fixed: May get an alert when trying to post on a friend's wall
Fixed: Missing items in My Foods and My Meals lists, lists do not match across platforms, items are not coming up when searched for by creator or other users
Fixed: App may crash on iPad mini when using + button on Home screen
Fixed: Unable to create a food, alert appears (should be fixed in version 19.9.10)
Fixed: Error when attempting to send a private message in MyFitnessPal
Fixed: Date window does not appear in the Diary when tapping Today on the iPad
Fixed: App crashes or freezes while viewing the Diary
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