If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below, please try uninstalling and reinstalling the app first, as this often resolves unexpected issues. If that doesn't resolve things, please send us an email about the issue so we can address it.
Bug: GoogleFit and MFP is not syncing any data
- As of 6/1 we have identified the cause of this issue, but due to the complexity of the issue, there will not be an immediate resolution. We will work to implement a fix over the coming weeks, and will update this page when we have a fix version identified.
Bug: Getting a Something went wrong error when trying to post a newsfeed status with a photo
Bug: Receiving reminders at random times, instead of at the times they are set for
Bug: Welcome Back screens keep appearing for users
Bug: Users are receiving reminders for meals and weights that have already been logged
Bug: Print option not working for Recipes in the Blog
Bug: Notification Inbox not updating with new notifications
Bug: Having Multi-Add by default ON, removes the + button from food search screen
Bug: Step count not syncing from S-Health to MFP
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Fixed: Users are unable to zoom in on, or reposition, Progress photos - fixed with app version 21.9.0
Fixed: Users cannot complete their Diary. Users receive the error Alert There was a problem sending your request to the server. Please visit the main website or try again later
Fixed: Website & app not syncing with one another/Server error when completing Diary
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