Known Issues: Android App

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, uninstalling and reinstalling first, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it. 

We will update this article as fixes for the issues listed here are released.

Bug: Barcode scanner not scanning an item but can successfully input it manually

Bug: Error message when attempting to add a photo to a post in the Community

Bug: Setting to show MFP Blogs in the news feed is turning itself back on, after being toggled off 

Bug: Getting a Something went wrong error when trying to post a newsfeed status with a photo  

Bug: Welcome Back screens keep appearing for users 

Bug: Print option not working for Recipes in the Blog 

Bug: Notification Inbox not updating with new notifications

Bug: Nutritional info not syncing to GoogleFit 

Bug: Photos not attaching to a status post when in Landscape

• Workaround: After taking the photo, turn the device to Portrait before "confirming", or take the photo first and add it from your camera roll

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Fixed in 22.21.0: Tapping on Push notifications isn't opening the app

Fixed in 22.21.0: Water total clears when you log over 999 ml.

Fixed: App no longer opens if you force quit it. Reinstalling should resolve the issue