MyFitnessPal Help Help Center home page
Submit a request
Sign in
  1. MyFitnessPal Help
  2. Troubleshooting
  3. TROUBLESHOOTING

TROUBLESHOOTING

Follow New articles New articles and comments
  • Known Issues: iOS App
  • Known Issues: Android App
  • Known Issues: Website
  • Known Issues: Integration Partners
  • Account Log In Issues
  • I have forgotten my password or my username. How can I retrieve them?
  • My login days-in-a-row counter is incorrect. How do I fix this?
  • My exercise calories are not calculating correctly.
  • How do I make sure I don't lose my data when I delete the app?
  • What steps can I take if the website isn't working normally?
  • Why does my diary always open to the same date?
  • The app is stuck on the "Loading..." screen. What can I do?
  • The "View Diary" feature in the app is not showing my friend's meals correctly.
  • I am not receiving the emails I expect from MyFitnessPal.
  • My profile, ticker or weight loss graph is not reflecting my actual weight loss.
  • I did not receive my password reset email.
  • The barcode scanner is not working in the iOS app.
  • Why am I asked to verify my MyFitnessPal email address?
MyFitnessPal Help
Dansk Deutsch Español (España) Français Bahasa Indonesia Italiano 日本語 한국어 Bahasa Melayu Nederlands Norsk Polski Português do Brasil Русский svenska Tagalog Türkçe 简体中文 繁體中文