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  1. MyFitnessPal Help
  2. Troubleshooting
  3. TROUBLESHOOTING

TROUBLESHOOTING

  • Known Issues: iOS App
  • Known Issues: Android App
  • Known Issues: Website
  • Known Issues: Integration Partners
  • Account Log In Issues
  • I have forgotten my password or my username. How can I retrieve them?
  • My login days-in-a-row counter is incorrect. How do I fix this?
  • My exercise calories are not calculating correctly.
  • How do I make sure I don't lose my data when I delete the app?
  • What steps can I take if the website isn't working normally?
  • Why does my diary always open to the same date?
  • The app is stuck on the "Loading..." screen. What can I do?
  • The "View Diary" feature in the app is not showing my friend's meals correctly.
  • I am not receiving the emails I expect from MyFitnessPal.
  • I did not receive my password reset email.
  • Why am I asked to verify my MyFitnessPal email address?
MyFitnessPal Help
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