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  1. MyFitnessPal Help
  2. Troubleshooting and Known Issues
  3. Troubleshooting

Troubleshooting

  • I did not receive my password reset email.
  • My exercise calories are not calculating correctly.
  • How do I make sure I don't lose my data when I delete the app?
  • What steps can I take if the website isn't working normally?
  • The app is stuck on the "Loading..." screen. What can I do?
  • The "View Diary" feature in the app is not showing my friend's meals correctly.
  • I am not receiving the emails I expect from MyFitnessPal.
  • My login days-in-a-row counter is incorrect. How do I fix this?
  • The barcode scanner is not working in the iOS app.
  • The barcode scanner returned the wrong item.
MyFitnessPal Help
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