Known Issues: Website

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works. 

If your issue is not listed below, please try clearing your browser's cache and cookies, as this may resolve unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it.

We will update this article as fixes for the issues listed here are released.

Issue: Unable to scroll to see ingredient data when editing a recipe. 

Issue: Language setting on Web not being recognized / Keeps reverting to location's default language. 

Issue: Check-In measurements displayed incorrectly in Reports for members with profiles set to track in kg.

Issue: Newsfeed posts are not being generated for exercise.

Issue: Print option not working for Recipes in the Blog.

Issue: Unable to delete a recipe if the website's language is set to anything other than English

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Fixed 7/18/23: Users see the error The requested content cannot be loaded. Please try again later when clicking on items logged in their Diary