If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds. Please accept our sincere apologies for any inconvenience caused by these issues.
If your issue is not listed below, please try emptying your cache and clearing your browser's cookies as this often resolves unexpected issues. If that doesn't resolve things, please send us an email about the issue so we can address it!
We will update this article each time we release a fix for any issue described here.
Bug: Newly created or edited foods are not showing in the database or user’s My Foods list - if you have access to the mobile app, these foods should show in your My Foods list there.
Bug: Members unable to access Weekly Digest. Receive "Page Not Found: Sorry, but we're unable to open the Weekly Digest you requested" error.
Bug: Diary navigation arrows and delete entry icons not displayed correctly.
Bug: Quick add flow gets stuck after clicking Add to Diary.
Bug: Error when attempting to send a private message in MyFitnessPal.
Bug: Measurements containing "%" cannot be viewed under reports.
Bug: Weight Loss Ticker on the profile page is not loading.
Bug: Newsfeed posts are not being generated for exercise.
Bug: Print option not working for Recipes in the Blog
Bug: Profile weight loss is not updating when ticker privacy is set to everyone
Bug: Unable to delete a recipe if the website's language is set to anything other than English
Bug: Can't comment on newsfeed post if someone has already commented on it
Fixed: Blank payment info screen after choosing Annual or Monthly Premium option.
Fixed: My Meals list is blank (searching for a saved meal should still bring it up).
Fixed: Newly saved or edited Foods & Meals are not showing in the My Foods or Meals lists.