Known Issues: Integration Partners

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds, and update the article as more information is available. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please first try to unlink and relink the two programs, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

Bug: Sync to HealthKit is inconsistent
     - We are currently collecting data for this issue. If you are experiencing it, please contact us here.
Bug: Entries copied from friend's diary don't sync to Samsung Health
Bug: Exercise is not syncing from Endomondo
Bug: Some Withings users are reporting their weight entries post a day off in MFP
Bug: TrainingPeaks getting errors when attempting to link accounts and not syncing
Bug: Step count not syncing from Google Fit
Bug: Withings/Nokia Health Mate weights inaccurately syncing to MyFitnessPal
Bug: Unable to link MFP and Garmin Connect from either side
Bug: Unable to disconnect fitbit from MyFitnessPal side from within the apps
              Workaround:  Unlink via the website.  Apps tab > Your Apps > select Fitbit > Disconnect
Bug: Notification for completed cardio exercise not posting in user's news feed
Bug: Step count not syncing from S-Health 
Bug: Erroneous Calorie adjustment when manual exercise is added (SHealth, GoogleFit, Apple Watch/iPhone)
Bug: Duplicate exercise entries from S-Health
Bug: Not able to link Rhythm+/Scosche integration 

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Fixed: Apple Watch exercises duplicated in the diary
Fixed: Adjustment from Polar not syncing correctly.
Fixed: Duplicate exercises appearing in MyFitnessPal from Garmin Connect.
Fixed: Multiple iOS adjustment lines in Diary when individual exercise is logged.
Fixed: Walgreens and MyFitnessPal undergoing temporary integration work. Work has been completed.