If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds, and update the article as more information is available. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below, please first try to unlink and relink the two programs, as this often resolves unexpected issues. If that doesn't resolve things, please send us an email about the issue so we can address it!
We will update this article as fixes for the issues listed here are released.
Bug: Duplicate exercise entries from Samsung Health
Bug: Moving an entry between meals in MFP, throws off the Dietary Energy total in Apple Health
Bug: Some users are seeing an error when attempting to link Fitbit
Bug: Logging Calories in Garmin Connect take you to the MFP website instead of the app
Bug: Unable to connect Samsung Watch on iOS
Bug: Entries copied from friend's diary don't sync to Samsung Health
Bug: Some Withings users are reporting their weight entries post a day off in MFP
Bug: TrainingPeaks getting errors when attempting to link accounts and not syncing
Bug: Withings/Nokia Health Mate weights inaccurately syncing to MyFitnessPal
Bug: Unable to link MFP and Garmin Connect from either side
Bug: Notification for completed cardio exercise not posting in user's news feed
Fixed: Your Daily Summary on web shows the wrong Calorie burn for users that have adjustments from partners
Fixed: Users are not able to link to Garmin Connect. Some report that the accounts connect but don't stay linked while others report seeing the error: That MyFitnessPal account is already connected with a Garmin Connect account. Please try another.
Article is closed for comments.