Known Issues: Integration Partners

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds, and update the article as more information is available. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please first try to unlink and relink the two programs, as this often resolves unexpected issues. ​If that doesn't resolve things, please send us an email about the issue so we can address it!

Bug: GoogleFit and MFP is not syncing any data

• As of 6/1 we have identified the cause of this issue, but due to the complexity of the issue, there will not be an immediate resolution.  
• We have worked to implement a fix coming out in version 21.14.0 of the Android app.  Please update once this is available in the Google Play Store.  
• Once you update to 21.14.0, you will need to unlink and relink GoogleFit to your MyFitnessPal account in order for sync to resume.

Bug: Logging Calories in Garmin Connect take you to the MFP website instead of the app

Bug: Unable to connect Samsung Watch

Bug: Entries copied from friend's diary don't sync to Samsung Health 

Bug: Exercise is not syncing from Endomondo

Bug: Some Withings users are reporting their weight entries post a day off in MFP

Bug: TrainingPeaks getting errors when attempting to link accounts and not syncing

Bug: Step count not syncing from Google Fit

Bug: Withings/Nokia Health Mate weights inaccurately syncing to MyFitnessPal

Bug: Unable to link MFP and Garmin Connect from either side

Bug: Unable to disconnect Fitbit from MyFitnessPal side from within the apps
              Workaround:  Unlink via the website.  Apps tab > Your Apps > select Fitbit > Disconnect

Bug: Notification for completed cardio exercise not posting in user's news feed

Bug: Samsung Health steps not syncing. Users report an error when navigating to the steps section in MyFitnessPal

Bug: Duplicate exercise entries from S-Health 

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Fixed: Galaxy Watch/Samsung Health steps shown on the Home Page of the MFP app do not match the Diary/Progress section
Fixed: Erroneous Calorie adjustment when manual exercise is added (SHealth, GoogleFit, Apple Watch/iPhone)