If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds, and update the article as more information is available. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below, please try to unlink and relink the two programs, as this often resolves unexpected issues. If that doesn't resolve the issue, please send us an email about the issue so we can address it. support@myfitnesspal.com
The team will update this article weekly as fixes for issues are released:
Issue: Android Health Connect - Syncing and connection issues to MyFitnessPal
Issue: Apple Health - Moving an entry between meals in MyFitnessPal, throws off Dietary Energy
Issue: Garmin - Logging Calories in Garmin Connect takes you to the MyFitnessPal site instead of app
Issue: MyFitnessPal - Notifications for cardio exercise not posting on the website's newsfeed
Issue: Samsung Health - Duplicate exercise entries syncing to MyFitnessPal
Issue: Samsung Health - Entries copied from friend's diary in MyFitnessPal don't sync to Samsung
Issue: TrainingPeaks - Errors when attempting to link accounts and syncing issues
Issue: Withings - Some users are reporting their weight entries post a day off in MyFitnessPal
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