If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds, and update the article as more information is available. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.
If your issue is not listed below, please first try to unlink and relink the two programs, as this often resolves unexpected issues. If that doesn't resolve things, please send us an email about the issue so we can address it!
We will update this article as fixes for the issues listed here are released.
Bug: Exercise and weight entries not syncing from Apple Health to MFP
- Going to the newsfeed and refreshing that page within the MFP app has prompted the integration to sync for some, but not all, members.
- We are still investigating, but made some changes we hope will help in version 22.12.5 of the app. This version was released to the App Store on Wed 6/22. If you haven't, please update to this version to see if it improves your experience.
Bug: Some users are seeing an error when attempting to link Fitbit
Bug: Logging Calories in Garmin Connect take you to the MFP website instead of the app
Bug: Unable to connect Samsung Watch on iOS
Bug: Entries copied from friend's diary don't sync to Samsung Health
Bug: Some Withings users are reporting their weight entries post a day off in MFP
Bug: TrainingPeaks getting errors when attempting to link accounts and not syncing
Bug: Withings/Nokia Health Mate weights inaccurately syncing to MyFitnessPal
Bug: Unable to link MFP and Garmin Connect from either side
Bug: Notification for completed cardio exercise not posting in user's news feed
Bug: Duplicate exercise entries from Samsung Health
Fixed: Some users are not seeing their linked step tracking app as an option in the Steps tab
Fixed in 22.6.1: Samsung Health steps not syncing. Users report an error when navigating to the steps section in MyFitnessPal