Known Issues: Integration Partners

If the issue you're reporting is listed below, it's on our radar and under investigation. Where appropriate, we will note any temporary workarounds, and update the article as more information is available. Please accept our sincere apologies for any inconvenience caused by these issues. In all cases, a fix is in the works.

If your issue is not listed below, please try to unlink and relink the two programs, as this often resolves unexpected issues. ​If that doesn't resolve the issue, please send us an email about the issue so we can address it.  support@myfitnesspal.com

The team will update this article weekly as fixes for issues are released:

Issue: Android Health Connect - Syncing and connection issues to MyFitnessPal

Issue: Apple Health - Moving an entry between meals in MyFitnessPal, throws off Dietary Energy

Issue: Garmin - Logging Calories in Garmin Connect takes you to the MyFitnessPal site instead of app

Issue: MyFitnessPal - Notifications for cardio exercise not posting on the website's newsfeed  

Issue: Samsung Health - Duplicate exercise entries syncing to MyFitnessPal

Issue: Samsung Health - Entries copied from friend's diary in MyFitnessPal don't sync to Samsung

Issue: TrainingPeaks - Errors when attempting to link accounts and syncing issues

Issue: Withings - Some users are reporting their weight entries post a day off in MyFitnessPal

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