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How to cancel your Premium subscription renewal

Updated

This article explains how to turn off auto-renewal for your active Premium subscription on iOS, Android, and our Website.


Important things to note:

  • You can cancel your recurring subscription at any time before your next renewal date. If you cancel less than 24 hours before the renewal, your membership or subscription may still renew.
     
  • You are canceling the next billing charge. Premium features will remain available to you until the end of your current paid subscription period, regardless of when you cancel the automatic renewal.
     
  • Please note that you must process a request to cancel your renewal using the same platform on which you originally paid.
     

iOS
 

Subscriptions purchased via our iOS app are managed in your iTunes account controls.

It is Apple's policy that all iTunes purchases are managed solely by them. We have no way to access your initial payment information or subscription on our end. Only Apple can help assist with any cancellation or refund requests for subscriptions started on iTunes.

You can reach Apple here or by phone (800) MY–APPLE (800–692–7753).

Depending on your iOS device, typically you should be able to cancel the auto-renewal by doing the following:

  1. Open the Settings App on your phone.
  2. Tap on your name (at the top).
  3. Tap Subscriptions.
  4. Select MyFitnessPal.
  5. Tap Cancel Subscription.

For more information, please see this article from Apple to learn how to manage or cancel a recurring subscription.

Android
 

Subscriptions purchased via our Android app are managed in your Google Play Store account controls.

Depending on your Android device, typically you should be able to cancel the auto-renewal by doing the following:

  1. Open your Play Store App.
  2. Tap your Profile Icon in the upper right to open the menu.
  3. Tap Payments and subscriptions, then tap Subscriptions.
  4. Select your MyFitnessPal Subscription.
  5. Tap Cancel Subscription at the bottom.

For more information, please see this article from Google to learn how to manage or cancel a recurring subscription.

Web

Subscriptions purchased on the myfitnesspal.com website are managed on the website.

  1. Log in to our website using the same email address and password you use for the app.
  2. Click Settings, then click Subscription Settings.
  3. Set the Auto-Renewal toggle at the bottom from On to Off to opt out of Premium at the end of your current billing cycle.


 

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