This article explains how to report a post that breaks the Community Guidelines in the forums, whether you are using the app or the website. It walks you through finding the post and choosing a reason for your report. Those reasons include Spam, Abuse, Breaking Community Rules, Delete My Post, or Other. When you flag a post, moderators review it to decide if it breaks a guideline and how serious the issue is, based on how often the user has violated the rules.
If you come across a post in our forums that violates our Community Guidelines, please report it so our moderators can review the content. Below, you will find more information about the purpose of all reporting options. Thank you for keeping our community safe!
To Report a Post:
Apps:
- Tap the More menu on the right side of your screen
- Scroll down and select Community
- Find the post you want to report
- Tap the
Flag icon in the upper right corner
- Select the Report Reason: Spam, Abuse, Breaks Community Guidelines, Delete My Post, or Other
Website:
- Go to our website: www.myfitnesspal.com
- Click the Community tab at the top of the website
- Find the post you want to report
- Click the
- Select the Report Reason: Spam, Abuse, Breaks Community Guidelines, Delete My Post, or Other
If you are reporting Spam or Abuse, please see more information below
Different Reporting Reasons and How to Use Them:
Spam:
- This is for AI/bot spam- if a post seems like it is just here to sell you something and probably isn’t a real person, select this option.
Abuse:
- This is for illegal or very offensive/obscene content that needs to be removed from the forums as soon as possible.
Breaks Community Rules:
- Select this if a post is in breach of our Community Guidelines.
Delete my Post:
- Select this option if you would like one of your own posts deleted.
Other:
- This post needs the attention of moderators or staff, but does not necessarily break a Community Guideline- e.g., a post needs to be moved to a different category, or the reported member needs assistance or attention from staff.
What happens when a post is moderated:
- When a post is flagged, we determine whether there is an actual violation and which guideline the post violates. Then we can determine the severity of the violation based on the user's frequency of violations.